It is essential to have a culture of the company

In what situations the companies employ coaching

Can be operational coaching when a company goes for example of a pyramidal organization in a matrix organization. But also during a decision-making position, or even to address transcultural issues when a French pattern of a British group to manage complex situations between field and the expectations of his leadership.

What are the excess you have been able to observe

Coaching is prescribed in some groups in a massive way. In these businesses, often multinationals, all managers are systematically coachee. This trivializes the approach and tends to the closer to the classical training.

Sometimes, that after a spectacular success, companies come to tell you everything and anything. It is remembered that coaching is not a miracle solution. In some cases, it is a problem of organization inherent in the business and coaching can bring solution.

Concretely what should be expected of coaching

It is expected very concrete results that meet specific objectives, defined after an audit of feasibility among the prescriber, the coachee and the coach. Some coaches organizations argue that it cannot expect tangible results because the coaching works on humans. It is usually the position of those who come to psychoanalysis. For my part, I believe that when a company invests funds important and the coaching has a non-negligible cost it is a right to expect concrete, visible, calibrated results.

Precisely, exists - it tools to measure these effects

If we take the situation to a decision-making position coaching with a team who regretted for example his former manager, must be in two or three months of progress are clearly measurable. Otherwise, the coaching is becoming organized nuisance. Can fully measure the atmosphere of a team by an external audit, or simply look at the overall results of the company. I also have in mind the example of a leader very brilliant, that I recently coached, living cut in his Office, cut of the company. After a few sessions, its employees have seen the difference since he had just met more often.

What do you think of the recent appearance of labels or organizations aimed at structuring the offer

I believe that this corresponds to a commercial approach to reassure the customer against all abuses. But none is really recognized. Some organizations have made efforts lately by selecting their members a little more. It was the slightest things because, so far, it was enough to pay a fee to be adhering. But I have not really heard to them rebel when a large group of telephony has launched a campaign in which he renamed all of its vendors "coaches".

It would take a moral authority to govern the profession, so that anyone can come to appoint coach.

Can we rely on the existing formations

Here again, the quarantine of coaching schools, all are not comparable. If some university courses are interesting, do not suggest that we can start to operate out of the faculty. It is essential to have a culture of the company. When the leader coaching, must be placed at the same level as him. So that is not a license of psychology that can hope to make the weight.